How to break bad news like a boss At dawn the telephone rings, ""Hello, Senor Kent? This is Ernesto, the caretaker at your country house."" ""Ah yes, Ernesto. What can I do for you? Is there a problem?"" ""Um, I am just calling to advise you, Senor Kent, that your parrot, he is dead"". ""My parrot? Dead? The one that won the International competition?"" ""Si, Senor, that's the one."" ""Damn! That's a pity! I spent a small fortune on that bird. What did he die from?"" ""From eating the rotten mea…